Freight Zones and Shipping Policy
All furniture is carefully inspected and cartoned according to trucking and railroad requirements. The transportation company assumes full
responsibility upon acceptance of the shipment. If shipment arrives damaged:
- Note any visible loss or damage on freight bill
- In case of concealed loss or damage notify transportation company immediately and file “Concealed Damage” claim. This should be done within 5 days of receipt of furniture.
- Be sure to retain the carton and packaging for inspection because the carton may not show outside damage.
- Notify HLC